Office Watch went looking for this problem and found a history of similar complaints over the years with different versions of Windows and Office. Microsoft’s poor quality updates and slow public admission of bugs makes it hard for their customers. He’s not the first person to have this is, or similar, problem and suspect buggy patches. We don’t blame Steve for thinking Microsoft patches are at fault. It’s the Recalculation button in Excel, Send/Receive in Outlook and Update Fields in Word. That’s probably because F9 is a most common Office function key. He suspects a buggy patch of Windows or Office.į9 is the most common problem but redirecting to different commands. The F9 key is starting Cortana instead of updating fields in a Word document. Office Watch reader Steve G is having a problem in Word. Thanks for joining us! You'll get a welcome message in a few moments.